Pokémon TCG Wholesale FAQ
Common questions about products, wholesale orders, shipping and after-sales support.
Products & Authenticity
Are your Pokémon TCG products authentic?
Yes. We supply authentic Pokémon TCG products sourced through our supply channels. Product availability and sourcing channels may vary by language version and product series.
Are the products factory sealed?
Unless otherwise stated, our Pokémon TCG products are supplied sealed in their original retail packaging. Original sealed cases are also available for selected products depending on stock.
Can you provide real product photos?
Yes. After an order is placed, real product photos can be provided before shipment when needed, so you can confirm the products and packaging.
Wholesale Orders
Do you offer wholesale pricing?
Yes. We focus on B2B wholesale supply. Pricing depends on the product, quantity, current stock and market conditions. Contact us for the latest quotation.
What is your minimum order quantity (MOQ)?
Our MOQ starts from just 1 box for many products, making it easier for new buyers to test products before placing larger wholesale orders.
Can I mix different products in one order?
Yes. Mixed orders are supported. You can combine different Pokémon TCG series or product types in one shipment, subject to current stock availability.
Can I order original sealed cases?
Yes, original sealed cases are available for selected products. Case availability depends on current inventory, so please confirm with us before ordering.
Shipping & Customs
Do you ship worldwide?
Yes. We work with international logistics partners and can arrange shipping solutions based on your destination, order weight, product type and delivery requirements.
What shipping terms do you support?
We can support different shipping and delivery arrangements, including DDP, DAP and EXW. The best option depends on your destination, shipment size and customs requirements.
Will I need to pay customs duties or import taxes?
It depends on the shipping term. With DDP shipping, import duties and taxes are generally included in the quoted shipping cost. With DAP or other terms, the buyer may need to pay local duties or taxes. We will confirm the applicable terms before shipment.
How long does delivery take?
Delivery time depends on the destination country, shipment weight and selected logistics route. We will provide an estimated transit time together with the shipping quotation.
Payment & After-sales
What payment methods do you accept?
Orders can be arranged through Alibaba.com Trade Assurance, with multiple payment methods supported by the Alibaba.com platform. Available payment options may vary by country and order.
What after-sales protection is available?
Orders placed through Alibaba.com may be eligible for Alibaba.com after-sales protection, including Worry-Free Return benefits of up to US$3,000 where applicable. Eligibility and coverage are subject to the terms and conditions of the Alibaba.com order.
Still have questions? Send us the product, quantity and destination country.